SMS Policy
Text updates, not spam.
I Got You Poo uses SMS for quote follow-up, scheduling, route arrival updates, and customer support. The goal is fast, useful communication tied to service, not random marketing noise.
What you are opting into
Customers who provide a mobile number may receive texts related to quote follow-up, route confirmation, appointment timing, text-before-arrival notices, account support, or service changes.
Message frequency varies based on service activity. Some customers may only receive a few texts around signup or scheduling, while active recurring customers may receive additional route-related communication.
What to expect
- Message frequency varies based on your quote activity or service schedule.
- Message and data rates may apply based on your wireless carrier plan.
- Consent to receive texts is not a condition of purchase.
- We use texts for service-related communication, not constant promotions.
How to opt out or get help
You can opt out of non-essential SMS communication at any time by replying STOP.
If you need help, reply HELP or contact the team directly by phone or email and we will handle it manually.